RessourcesKnowledgeManagement – RessourcesSocialSoftwareEtBusiness – RessourcesKnowledgeWorker – RessourcesIntranet
C’est le titre d’un article du Wisconsin Technology Network. Extraits:
Expert searchers know that search tools vary and a different tool will often yield a better result. However, few users try more than one search engine, even if the results are poor, according to authors Chris Sherman and Gary Price. Web-skills instructors report that users often depend on simple search strategies and pick an answer from the first page of results, assuming the search engine got it right.
Outsell, Inc. reports that the average knowledge worker spends about eight hours a week searching. Most people are paid to find — not to search — so its reasonable to help employees access information more efficiently and recoup some of that time.