RessourcesTextMining – RessourcesTendances – RessourcesVeille
IBM a pris conscience de l’importance de mener des opérations de text-mining sur les données des blogs et wikis dans un objectif de veille concurrentielle, image ou tendance mais aussi des données clients issues des call-centers. L’entreprise a présenté lors d’une conférence intitulée "The future of enterprise social networks" un gamme de logiciels dont voici un bref descriptif.
- Appliki, an application wiki that allows users to build and edit application functions inside a wiki;
- Jamalyzer, a real-time text mining and theme analysis tool
that breaks down the results of a Jam, a collaboration tool that uses
the Internet to facilitate universal access for an organization’s
employees, to interact virtually. Jamalyzer breaks down the results of
a Jam into usable information and provides visual representations of
conversations from the Jam. - Dogear, a social bookmarking service that allows users to
centrally store, categorize and share a set of personal bookmarks,
allowing users to not only find and share bookmarks of interest within
a community, but also to connect to people interested in similar
topics. - Fringe, a technology that goes beyond IBM’s internal online
employee phonebook by showing more contextual information, such as the
ability to create an online network of people with similar interests
and views of reporting structures and recent blog postings. - Web Activity Management, which provides a simple, Web-like
interface to business activities to show them as workflows and
structures documents, while allowing people to organize and share to-do
lists, files, notes, Web links and sub-activities.
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